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FragranceNet.com Customer Service

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Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for FragranceNet.com.

Do you offer international shipping? Yes, FragranceNet.com offers international shipping. We understand that our customers come from all around the world, and we are committed... Read more

Are the products on FragranceNet.com authentic? Yes, all products on FragranceNet.com are 100% authentic. We source our inventory directly from authorized distributors and reputable... Read more

How Do I Track My Fragnancenet.com Order? FragranceNet.com is an online perfume retail shop that offers significant discounts to buyers. When you order a luxury perfume or any... Read more

Can I use multiple coupon codes on one order? No, only one coupon code can be applied per order on FragranceNet.com. The website's policy allows customers to use one coupon code... Read more

Do you offer samples of fragrances? Yes, FragranceNet.com offers samples of fragrances. We understand that it can be challenging to select a scent online without experiencing... Read more

Can I use a gift card to make a purchase? Yes, you can use a gift card to make a purchase on FragranceNet.com. It's a convenient and hassle-free way to pay for your favorite... Read more

What is your return policy? Our return policy at FragranceNet.com is designed to ensure customer satisfaction. If you are not completely satisfied with your purchase,... Read more

There's more!

Click below to show 6 more questions, answers, and complete guides to common FragranceNet.com customer support problems.

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Recent reasons customers contacted FragranceNet.com:

My order number ********* still hasn’t been sent..I got an email that it was shipped ye...

I haven't receive my order , I purchase on the *nd of December, for Christmas gifts

Hi happy holiday season first off, my name is, k a y last name g h o l e r, and on...

I placed an order through after pay and I have not received an order confirmation numbe...

My package was returned to sender and I have received no reasoning I can’t contact by p...

I want customer service to call me ***-***-**** my email is c h e r i. W i l s o n...

Hello dear FragranceNet, first of all, MY ORDER no.********* just happened to APPEAR, a...

I need to make a purchase with after pay and i am being directed back to the store, say...

********** not RECEIVED AFTER PAYING EXPRESS SHIPPING FOR DELIVERY DEC ***TERRY PAUL...

Yes I placed an order on the **th of December it said * to * business days it should ha...

My name is Michelle Thornton. My email address is M*****@***.com.The tracking number fo...

I need my packet by the **th and I ordered on *** and still not here *Order number is...

I need a replacement of a perfume that CB l purchased which l cannot use. The order * i...

I bought Omni’s crystalline spray by Bvlgari but the spray spout does not work. How do...

Ordered two colognes for Christmas paid for next day shipping and still have not gotten...

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Does GetHuman work with FragranceNet.com?

GetHuman does not work with FragranceNet.com's customer support operations, directly or in any other way. GetHuman has no partnership or relation to FragranceNet.com at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check FragranceNet.com's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!