About * week ago, I restarted our fox nation subscription without realizing my husband...

GetHuman5951704's Cancel Service issue with Fox News from April 2021

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If you are currently under contract you will need to pay an Early Termination Fee. The best time to cancel is at the end of a billing cycle.
The issue in GetHuman5951704's own words
About * week ago, I restarted our fox nation subscription without realizing my husband would not be able to negotitiate the technology. I went on your chat line and was told my account was not eligible for a refund as I was told up front the cost. I did not renew because my payment information was incorrect. I went online and restarted our subscription. since it has been a week or less, I believe I am not out of line rerquesting a refund and that is the only solution I will accept. Maybe you should make it more apparent about the eligibility for a refund and not in the small print. Fox News has been our source for fair and balanced reporting but this may be a deal breaker. I signed up for the * year subscription of $** and feel the entire amount should be refunded. My phone number is ********** if you wish to discuss this matter.

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Fox News

Cancel Service issue
Reported by GetHuman5951704
Apr 12th, 2021 - 4 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 697 others
0 customers following this

Timeline

GetHuman5951704 started working on this issue
Apr 12th 5:44pm

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