About * week ago, I restarted our fox nation subscription without realizing my husband...

GetHuman5951704's Cancel Service issue with Fox News from April 2021

Help with my Fox News issue
First: share to improve GetHuman5951704's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5951704 may need:
Name on the account, Billing address, and Email address on the account
Top Tip from another customer
If you are currently under contract you will need to pay an Early Termination Fee. The best time to cancel is at the end of a billing cycle.
The issue in GetHuman5951704's own words
About * week ago, I restarted our fox nation subscription without realizing my husband would not be able to negotitiate the technology. I went on your chat line and was told my account was not eligible for a refund as I was told up front the cost. I did not renew because my payment information was incorrect. I went online and restarted our subscription. since it has been a week or less, I believe I am not out of line rerquesting a refund and that is the only solution I will accept. Maybe you should make it more apparent about the eligibility for a refund and not in the small print. Fox News has been our source for fair and balanced reporting but this may be a deal breaker. I signed up for the * year subscription of $** and feel the entire amount should be refunded. My phone number is ********** if you wish to discuss this matter.

GetHuman5951704 did not yet indicate what Fox News should do to make this right.

How GetHuman5951704 fixed the problem

We are waiting for GetHuman5951704 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Fox News's attention and get better help faster. Tap below to get started.
Having Fox News issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Fox News

Cancel Service issue
Reported by GetHuman5951704
Apr 12th, 2021 - 2 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 697 others
0 customers following this


GetHuman5951704 started working on this issue
Apr 12th, 2021 5:44pm