I am in desperate need of help getting my son,s unemployment benefits and I have a stor...

GetHuman5350501's customer service issue with Fox News from October 2020

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The issue in GetHuman5350501's own words
I am in desperate need of help getting my son,s unemployment benefits and I have a story to tell with documentation. I am a loyal Fox News viewer and this unemployment situation after being left homeless for several months went into rehab and has been their since April **, **** due severe depression and suicidal thoughts. I was told by one he had a plan. He has suffered from depression since **** but nothing like this. I don’t have a home anymore due to hiring a Lawyer that said he had a plan , but his so called plan has put me in bankruptcy twice, and I never went in front of any case, but have documentation saying I wasn’t responsible for the debt, but that,s a whole other story in it,s self. I have gone and done everything I possibly know what to I c outdoor of done or was told what to do. He has been transferred to * different rehab,s since his first assessment in April, ****. Now he,s do to be discharged October ******, and I thought by now this would be settled, but I hear nothing from them. One time we got * letters from UC asking for more information. I called the women that left a message and she said if she didn’t hear from Steven by July ** she would have to go by his original claim. I told her everything was updated on the information that they asked and I told her they were Fed Ex overnight,. She said she was going to call downstairs to see if she could locate them, and I asked her to please let me know if there was any problem. I never heard from her again, until I called her back because he was denied and you could tell by the wording, they didn’t use the forms that I over nighted with a tracking number that were delivered on July ** at *: ** am. I then called her back and she admitted to me that she had no choice but to use the original claim, even though she said on her voicemail unless she heard back then she would have to, but I contacted her * times after that voice mail, that I saved. We then put an appeal in for a hearing Using the reason we were appealing it was because they didn’t use updated information. I then faxed over the updated forms that they asked for, which cost me $**.** and still have not recieved one word about a hearing . It has been * months and only that one time did they contact me, and lied about if she did hear back. They are still taking his bi- weekly claims and I do not what else to do. I called the number on his determination letter with his pin on it . It took a hour to get through, then I waited a hour to say two words before the man hung up on me. I have everything documented and tracking numbers. What are they doing with the information they are receiving? Throwing it in the trash, because this is impossible for this to be happening in this amount of time. I watch nothing but Fox News and I am a loyal Republican. But that doesn’t matter. I,m fighting for my son, because where he,s at he can not wait on the phone for hours at a time. He,s still my son, and he worked for those benifts and yes, he had depression problems in ***** but all this happened when this happened when this lock down started and we were all quarantined and he was living from friend to friend, and had to depend on them for rides, because he doesn’t drive. That gets old quick. Please if you could give me some who to contact I have no problem with that, but I don’t know what to do at this point. You can verify anything that I have told you because everything is documented. Thank you for at least listening to me.

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Fox News

Customer service issue
Reported by GetHuman5350501
Oct 9th, 2020 - 6 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 571 others
0 customers following this

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