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Fossil, Inc. Customer Service

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Do I need a receipt to return an item? Yes, a receipt is required to return an item to Fossil, Inc. We request customers to provide proof of purchase, such as a receipt or... Read more

Are there any items that cannot be returned? Yes, there are certain items that cannot be returned to Fossil, Inc. for a refund or exchange. These include final sale items, personalized... Read more

Can I return a sale or clearance item? Yes, you can return a sale or clearance item. Fossil offers a return policy for all purchases, including items bought on sale or clearance.... Read more

What is Fossil's return policy? Fossil's return policy allows customers to return any unused and undamaged items within 90 days from the date of purchase for a full... Read more

How long does it take to process a return? The processing time for a return at Fossil, Inc. typically takes around 7-10 business days. Once we receive your returned item, our... Read more

Can I return an online purchase to a Fossil store? Yes, online purchases from Fossil can be returned to a Fossil store. Fossil offers a hassle-free return policy to ensure customer satisfaction.... Read more

Can I exchange an item instead of returning it? Yes, you can exchange an item instead of returning it at Fossil, Inc. If you are not fully satisfied with your purchase and wish to... Read more

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Does GetHuman work with Fossil, Inc.?

GetHuman does not work with Fossil, Inc.'s customer support operations, directly or in any other way. GetHuman has no partnership or relation to Fossil, Inc. at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Fossil, Inc.'s own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!