My new fI**** does not FTP to my FTP server. I've tried both passive and active FTP. I...

GetHuman-jedkapl's customer service issue with Foscam from June 2018

2 views
 | 
61 similar
 | 
0 following
Help with my Foscam issue
First: share to improve GetHuman-jedkapl's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jedkapl's next move: call Foscam.
The best way to get your problem resolved is to tap the button below to start calling Foscam. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-jedkapl may need:
Where was the item purchased, Order number (if applicable), and Billing address
The issue in GetHuman-jedkapl's own words
My new fI**** does not FTP to my FTP server. I've tried both passive and active FTP. I can FTP from Microsoft file explorer, Chrome, but not the FI****. When I test the connection it says "success", but never sends a snapshot.
GetHuman-jedkapl did not yet indicate what Foscam should do to make this right.
I have an issue with Foscam too
How GetHuman-jedkapl fixed the problem
We are waiting for GetHuman-jedkapl to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Foscam's attention and get better help faster. Tap below to get started.
Having Foscam issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Foscam email you?
This email address isn't valid
Follow this issue
See how GetHuman-jedkapl fixes it.
This email address isn't valid

Foscam

Customer service issue
Reported by GetHuman-jedkapl
Jun 11th, 2018 - 9 mons ago
I have an issue with Foscam too
Not resolved
Seen by 2 customers so far
Similar issue to 61 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-jedkapl started working on this issue
Jun 11th, 2018 12:40am