Hi. I made a Forever ** order January *, ****. The Order * is ********. I got a shippin...

GetHuman-blackgre's customer service issue with Forever21.com from January 2019

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Hi. I made a Forever ** order January *, ****. The Order * is ********. I got a shipping confirmation email later on the same day. If I looked up order number and e-mail it said it was shipped. USPS Tracking number said pre-shipment and it claimed its * hours North of me in New Jersey, so I expected it to come quickly. *-* days ago last week it said Out For Delivery on my Forever ** order status and in all this time it never came and status changed back to Ready For Shipment. Why aren't their status updates, why are the two statuses different, and where is my order? Looking forward to your response, Thank You. - Emily.
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Forever21.com

Customer service issue
Reported by GetHuman-blackgre
Jan 14th, 2019 - 9 mons ago
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GetHuman-blackgre started working on this issue
Jan 14th 7:13pm
GetHuman-blackgre confirmed the issue is fixed. Hooray!
Jan 14th 7:47pm