Order ********. I placed this order last week on November **th, however, when I check t...

GetHuman1685975's customer service issue with Forever21.com from December 2018

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The issue in GetHuman1685975's own words
Order ********. I placed this order last week on November **th, however, when I check the status it still says that it is "new" and "processing". I have already been charged, so I am not quite understanding what is taking so long with this, but I do not think it is right for my order to take over a week to process (and who knows how much longer) and however much time it is going to take to be shipped. I need these items as I bought them in advance for a reason and I find it ridiculous that Forever ** cannot even get the items sent out within a week. Please resolve this or I will be contacting the company further.
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Forever21.com

Customer service issue
Reported by GetHuman1685975
Dec 4th, 2018 - 2 mons ago
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Timeline
GetHuman1685975 started working on this issue
Dec 4th, 2018 7:10am