I ordered the "Feathered Button-Front Cardigan" in the color "Camel" on ******** - and...

GetHuman1683014's customer service issue with Forever21.com from December 2018

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The issue in GetHuman1683014's own words
I ordered the "Feathered Button-Front Cardigan" in the color "Camel" on ******** - and received it on ******** ( order *********)- however the stitching on the left sleeve became undone. I took the tags off as I was getting ready to wear it when I noticed the issue. Is there a manufacturer I can contact - or can I get sent a new one and send the faulty item back? Please let me know, I have previously sent an email with no response
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Forever21.com

Customer service issue
Reported by GetHuman1683014
Dec 3rd, 2018 - a mon ago
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Seen by 3 customers so far
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Timeline
GetHuman1683014 started working on this issue
Dec 3rd, 2018 9:39pm