Placed and order with Forever** on November **, **** through Paypal. I received an orde...

GetHuman-ykahogan's customer service issue with Forever21.com from December 2018

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The issue in GetHuman-ykahogan's own words
Placed and order with Forever** on November **, **** through Paypal. I received an order number yet my order still processing. A CSR infotmed me they were backed up on orders, and plenty of people called complaining about the same issue such as mine. Forever** took my money from Paypal. Where is my tracking number for my package! Plus it took an hour to speak with a rep . Its just mindboggling how the company does not have a legitimate email address to address inquiries such as this one. It is unreal. I am not sure if I am going to place another order with forever**. The representative yesterday stated that my packet would be expedited and shipped within **hours from yesterday. Guess what? No tracking number nothing. Totally* disappointed and ready to cancel my order.
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Forever21.com

Customer service issue
Reported by GetHuman-ykahogan
Dec 1st, 2018 - 6 mons ago
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GetHuman-ykahogan started working on this issue
Dec 1st, 2018 2:44am