So I ordered shoes for me to pick up at the store, it said authorized payment on my pay...

GetHuman1658699's customer service issue with Forever21.com from November 2018

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The issue in GetHuman1658699's own words
So I ordered shoes for me to pick up at the store, it said authorized payment on my paypal and it said the money will leave my account once its been processed. The money left my account and i havent got a email confirmation about the shoes being processed. I called customer care (nobody answered), emailed (still no answer) and went to the store then they said there is no order under my name. I want my money back
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Forever21.com

Customer service issue
Reported by GetHuman1658699
Nov 30th, 2018 - 6 mons ago
I have an issue with Forever21.com too
Fixed
Seen by 7 customers so far
Similar issue to 1405 others
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Items needed
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Email address
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Phone number
Shipping address
Timeline
GetHuman1658699 started working on this issue
Nov 30th, 2018 6:01am
GetHuman1658699 indicated the issue is not fixed yet.
Dec 2nd, 2018 6:01am