I ordered the same products in two different orders by mistakes. I emailed Forever** th...

GetHuman1656446's customer service issue with Forever21.com from November 2018

2 views
 | 
1384 similar
 | 
0 following
Help with my Forever21.com issue
First: share to improve GetHuman1656446's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1656446's next move: call Forever21.com.
The best way to get your problem resolved is to tap the button below to start calling Forever21.com. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman1656446 may need:
Name, Email address, Order number, Phone number, and Shipping address
The issue in GetHuman1656446's own words
I ordered the same products in two different orders by mistakes. I emailed Forever** three times and told them to cancel it. There was no response by their part, they only told me to contact them by chat or call them, but I’m not going to call from Dominican Republic and couldn't find the chat option. Althought I sent them THREE emails telling them to cancel, they still shipped the order, I want a refund or to cance the order before it ships.
GetHuman1656446 did not yet indicate what Forever21.com should do to make this right.
I have an issue with Forever21.com too
How GetHuman1656446 fixed the problem
We are waiting for GetHuman1656446 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Forever21.com's attention and get better help faster. Tap below to get started.
Having Forever21.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1656446 fixes it.
This email address isn't valid

Forever21.com

Customer service issue
Reported by GetHuman1656446
Nov 29th, 2018 - 6 mons ago
I have an issue with Forever21.com too
Not resolved
Seen by 2 customers so far
Similar issue to 1384 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1656446 started working on this issue
Nov 29th, 2018 10:00pm