I’m writing because I placed an order for several items and wanted to return most of th...

GetHuman-agnes_ri's customer service issue with Forever21.com from November 2018

7 views
 | 
1298 similar
 | 
0 following
Help with my Forever21.com issue
First: share to improve GetHuman-agnes_ri's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-agnes_ri's next move: call Forever21.com.
The best way to get your problem resolved is to tap the button below to start calling Forever21.com. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-agnes_ri may need:
Name, Email address, Order number, Phone number, and Shipping address
The issue in GetHuman-agnes_ri's own words
I’m writing because I placed an order for several items and wanted to return most of the items due to size. (Order ********). *When I tried to do so online it would not let me make a return for most items saying “final sale”. When I purchased the items I received and email with the words “final sale online returns only”. I was ok with that as I planned on returning online anyway. *Now that I’m trying to make the return all the sudden your site isn’t letting me make an online return for any of those items. *In addition I wasn’t even sent a shipping invoice but I remedied that by printing the one found online. *Please assist me by telling me how to make a online return when your site won’t do so. I do not accept the statement that now all items are final sale when it was not so when I placed my order. *Please advise
GetHuman-agnes_ri did not yet indicate what Forever21.com should do to make this right.
I have an issue with Forever21.com too
How GetHuman-agnes_ri fixed the problem
We are waiting for GetHuman-agnes_ri to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Forever21.com's attention and get better help faster. Tap below to get started.
Having Forever21.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-agnes_ri fixes it.
This email address isn't valid

Forever21.com

Customer service issue
Reported by GetHuman-agnes_ri
Nov 28th, 2018 - 9 mons ago
I have an issue with Forever21.com too
Not resolved
Seen by 7 customers so far
Similar issue to 1298 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-agnes_ri started working on this issue
Nov 28th, 2018 3:07am