I’m writing because I placed an order for several items and wanted to return most of th...

GetHuman-agnes_ri's customer service issue with Forever21.com from November 2018

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The issue in GetHuman-agnes_ri's own words
I’m writing because I placed an order for several items and wanted to return most of the items due to size. (Order ********). *When I tried to do so online it would not let me make a return for most items saying “final sale”. When I purchased the items I received and email with the words “final sale online returns only”. I was ok with that as I planned on returning online anyway. *Now that I’m trying to make the return all the sudden your site isn’t letting me make an online return for any of those items. *In addition I wasn’t even sent a shipping invoice but I remedied that by printing the one found online. *Please assist me by telling me how to make a online return when your site won’t do so. I do not accept the statement that now all items are final sale when it was not so when I placed my order. *Please advise

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How Do I Cancel My Forever21 Order?How Do I Track My Forever 21 Order?How Do I Return an Order to Forever21?How Do I Cancel an Order on Forever 21?
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Forever21.com

Customer service issue
Reported by GetHuman-agnes_ri
Nov 28th, 2018 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 1298 others
0 customers following this

Timeline

GetHuman-agnes_ri started working on this issue
Nov 28th, 2018 3:07am

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