Hello, my name is Gina Scheda and I placed an order for a jacket for my mother for Chr...

GetHuman1638379's customer service issue with Forever21.com from November 2018

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The issue in GetHuman1638379's own words
Hello, my name is Gina Scheda and I placed an order for a jacket for my mother for Christmas- Order * *********- according to USPS package was delivered on **.**.**. i never received the package. I contacted USPS and they just got back to me saying that the package was definitely delivered and without a signature required , there is nothing they can do. I am know reaching out to you to see if you would kindly replace the item that I never received? I have packages delivered all the time and have never had an issue. I f you could please help i will be very grateful. Thank you
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Forever21.com

Customer service issue
Reported by GetHuman1638379
Nov 27th, 2018 - 9 mons ago
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Seen by 6 customers so far
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GetHuman1638379 started working on this issue
Nov 27th, 2018 5:16pm