I received a dress that had a defect yesterday. I ordered a large maxi dress and one a...

GetHuman1637492's customer service issue with Forever21.com from November 2018

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The issue in GetHuman1637492's own words
I received a dress that had a defect yesterday. I ordered a large maxi dress and one arm sleeve is super small and appears to be sewn wrong and the other arm sleeve fits like normal. I ordered the dress for family pictures this Thursday the **th and I was hoping you could over night me a new one so I can receive it on Wednesday the **th of November or Thursday the **th the day I take my family pictures. I called the **** number but it’s not working. I don’t have a order number as I don’t see a package slip in my package! But the information you should need is below **Myles Harmon *Paid with PayPal email *****@***.com *My Address is **** Deanne highway church point la ***** *Label on bag tag reads *U-***-****-*** gold long sleeve maxi dress **Again if you can overnight me one for the mix up I was counting on having this dress for Thursday family pictures **You can contact me at ***-***-**** or my email is *****@***.com

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Forever21.com

Customer service issue
Reported by GetHuman1637492
Nov 27th, 2018 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 1256 others
0 customers following this

Timeline

GetHuman1637492 started working on this issue
Nov 27th, 2018 3:39pm

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