I received a dress that had a defect yesterday. I ordered a large maxi dress and one a...

GetHuman1637492's customer service issue with Forever21.com from November 2018

2 views
 | 
1256 similar
 | 
0 following
Help with my Forever21.com issue
First: share to improve GetHuman1637492's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Forever21.com help.
Before contacting them, items GetHuman1637492 may need:
Name, Email address, Order number, Phone number, and Shipping address
The issue in GetHuman1637492's own words
I received a dress that had a defect yesterday. I ordered a large maxi dress and one arm sleeve is super small and appears to be sewn wrong and the other arm sleeve fits like normal. I ordered the dress for family pictures this Thursday the **th and I was hoping you could over night me a new one so I can receive it on Wednesday the **th of November or Thursday the **th the day I take my family pictures. I called the **** number but it’s not working. I don’t have a order number as I don’t see a package slip in my package! But the information you should need is below **Myles Harmon *Paid with PayPal email *****@***.com *My Address is **** Deanne highway church point la ***** *Label on bag tag reads *U-***-****-*** gold long sleeve maxi dress **Again if you can overnight me one for the mix up I was counting on having this dress for Thursday family pictures **You can contact me at ***-***-**** or my email is *****@***.com
GetHuman1637492 did not yet indicate what Forever21.com should do to make this right.
I have an issue with Forever21.com too
How GetHuman1637492 fixed the problem
We are waiting for GetHuman1637492 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Forever21.com's attention and get better help faster. Tap below to get started.
Having Forever21.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1637492 fixes it.
This email address isn't valid

Forever21.com

Customer service issue
Reported by GetHuman1637492
Nov 27th, 2018 - 9 mons ago
I have an issue with Forever21.com too
Not resolved
Seen by 2 customers so far
Similar issue to 1256 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1637492 started working on this issue
Nov 27th, 2018 3:39pm