I received a dress that had a defect yesterday. I ordered a large maxi dress and one a...

GetHuman1637492's customer service issue with Forever21.com from November 2018

13 views | 1256 similar | 0 following
Help with my Forever21.com issue
First: share to improve GetHuman1637492's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Forever21.com help.
Before contacting them, items GetHuman1637492 may need:
Name, Email address, Order number, Phone number, and Shipping address
The issue in GetHuman1637492's own words
I received a dress that had a defect yesterday. I ordered a large maxi dress and one arm sleeve is super small and appears to be sewn wrong and the other arm sleeve fits like normal. I ordered the dress for family pictures this Thursday the **th and I was hoping you could over night me a new one so I can receive it on Wednesday the **th of November or Thursday the **th the day I take my family pictures. I called the **** number but it’s not working. I don’t have a order number as I don’t see a package slip in my package! But the information you should need is below **Myles Harmon *Paid with PayPal email *****@***.com *My Address is **** Deanne highway church point la ***** *Label on bag tag reads *U-***-****-*** gold long sleeve maxi dress **Again if you can overnight me one for the mix up I was counting on having this dress for Thursday family pictures **You can contact me at ***-***-**** or my email is *****@***.com

GetHuman1637492 did not yet indicate what Forever21.com should do to make this right.

I have an issue with Forever21.com too
How GetHuman1637492 fixed the problem

We are waiting for GetHuman1637492 to fix the problem and share the solution with the rest of us customers.

Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Forever21.com customer problems.
How Do I Cancel My Forever21 Order?How Do I Track My Forever 21 Order?How Do I Return an Order to Forever21?How Do I Cancel an Order on Forever 21?
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
Satin Tiered Mermaid Maxi Dress*Satin Tiered Mermaid Maxi Dress*Satin Tiered Merm...I ordered the striped maxi dress item number ********** online and when I receive...i bought a romper and arrived defective, also a dressI ordered * dresses last week when I received my package on Monday there was only...I order a dress yesterday **th April order * ******** why is the order pending, w...Hi my order number is ********. I received a dress with a button missing. It was...I ordered a dress and forgot to pay for express shipping.I'd like to cancel an order. The order number is ********. I ordered the wrong dr...Order * : ********** need Cancel because The dress send is incorret.
Do you have a customer issue as well?
We can help you get Forever21.com's attention and get better help faster. Tap below to get started.
Having Forever21.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1637492 fixes it.
This email address isn't valid

Forever21.com

Customer service issue
Reported by GetHuman1637492
Nov 27th, 2018 - 3 years ago
I have an issue with Forever21.com too
Not resolved
Seen by 13 customers so far
Similar issue to 1256 others
0 customers following this
Follow this issue to see how it gets fixed

Timeline

GetHuman1637492 started working on this issue
Nov 27th, 2018 3:39pm

Paying Too Much for Your Plan?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies