I ordered * items of clothing originally. I put in my credit card and everything. Then...

GetHuman-jicachu's customer service issue with Forever21.com from November 2018

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The issue in GetHuman-jicachu's own words
I ordered * items of clothing originally. I put in my credit card and everything. Then my safari page reloaded right it was going through the transaction and it brought me to the home page. I started to get worried and I reordered the same four items. Later at night I checked the transactions of my credit card and I realized that I paid for my order twice! I don’t want two of the same thing so I want to cancel my order. I want Forever ** to give me a refund on my second order and to only send me my first order.
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Customer service issue
Reported by GetHuman-jicachu
Nov 24th, 2018 - 10 mons ago
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GetHuman-jicachu started working on this issue
Nov 24th, 2018 3:20am