Before contacting them, items GetHuman-kat_wilk may need:
Name, Email address, Order number, Phone number, and Shipping address
The issue in GetHuman-kat_wilk's own words
Hi there ,**I just received a call to say that my order was trying to be delivered but they could not find the apartment , the apartment number I was given is *** Lake View Drive , Fort Lauderdale Florida ,*****. The confirmation number is ********.**This is my friends Aunt's apartment and she delivers packages to her all of the time and never has any issues with this , she has a number of packages sent to this exact apartment with the exact address given above . I live in Barbados and my friends are traveling on Saturday to stay at this same apartment and they are only there for * or * days so I would really like for this package to be delivered again between tomorrow and Saturday please . I live in Barbados and so my only way of getting the items is through my friends who will pick it up when they arrive at the apartment this Saturday. **I would like this sorted out ASAP please.
GetHuman-kat_wilk did not yet indicate what Forever21.com should do to make this right.
I have an issue with Forever21.com too
How GetHuman-kat_wilk fixed the problem
We are waiting for GetHuman-kat_wilk to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.