Hello.**I placed an order (online), on the **th of October. My order was cancelled due...

GetHuman1368048's customer service issue with Forever21.com from October 2018

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The issue in GetHuman1368048's own words
Hello.**I placed an order (online), on the **th of October. My order was cancelled due to incorrect billing information. **The order number is ********. I’m wondering when I’m gonna get my money back, I was never refunded or given back the money. **The order was (total) $**.** including taxes. I’ve been told before I should get my money back within three days (after my order’s cancelled). So when will I get my money back? **Sorry for the inconvenience,**Hope to hear from you soon.
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Forever21.com

Customer service issue
Reported by GetHuman1368048
Oct 18th, 2018 - a mon ago
I have an issue with Forever21.com too
Fixed
Seen by 6 customers so far
Similar issue to 791 others
0 customers following this
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Timeline
GetHuman1368048 started working on this issue
Oct 18th 6:21am
GetHuman1368048 indicated the issue is not fixed yet.
Oct 19th 7:15am
GetHuman1368048 indicated the issue is not fixed yet.
Oct 19th 8:59pm
GetHuman1368048 indicated the issue is not fixed yet.
Oct 22nd 4:41pm