Before contacting them, items GetHuman-tiyadoyl may need:
Name, Email address, Order number, Phone number, and Shipping address
The issue in GetHuman-tiyadoyl's own words
I was trying to order clothes for myself online but the website messed up by address. ... I ordered * clothing items, a sweater and a skirt. Somehow, the website used my old address instead of my new one! I need to get that package but it was sent to a completely different address and I already was charged for it! Please help me fix this issue by sending it to my right address!
This is frustrating because I am being charged for an order that I won't be receiving.
I want my items to be shipped to the right address please.
I've been a customer for years and I have never experienced this.
I have an issue with Forever21.com too
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