I purchased denim jeans from forever ** tanger outlets riverhead NY. I took them home...

GetHuman891800's customer service issue with Forever21.com from July 2018

5 views
 | 
367 similar
 | 
0 following
Help with my Forever21.com issue
GetHuman891800's next move: call Forever21.com.
The best way to get your problem resolved is to tap the button below to start calling Forever21.com. We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman891800's own words
I purchased denim jeans from forever ** tanger outlets riverhead NY. I took them home, tried them on. They didn’t fit. Went back the next day to return the jeans and was told I couldn’t return them because they were final sale. I didn’t know that. The manager told me the cashier should have told me they were not returnable. Unfortunately she didn’t. The manager said it is not their responsibility what cashiers say and don’t say. *It is store policy to not take back final sale merchandise. How was I suppose to know this. There are no signs. Manager said it’s on the receipt. So you purchase something and find out at that point the store return policy. *I want my money back. I do not like being treated like I was. All the manager said was, it’s store policy. So how am I suppose to know store policy.
GetHuman891800 did not yet indicate what Forever21.com should do to make this right.
I have an issue with Forever21.com too
How GetHuman891800 fixed the problem
We are waiting for GetHuman891800 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Forever21.com's attention and get better help faster. Tap below to get started.
Having Forever21.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman891800 fixes it.
This email address isn't valid

Forever21.com

Customer service issue
Reported by GetHuman891800
Jul 18th, 2018 - a yr ago
I have an issue with Forever21.com too
Fixed
Seen by 5 customers so far
Similar issue to 367 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name
Email address
Order number
Phone number
Shipping address
Timeline
GetHuman891800 started working on this issue
Jul 18th, 2018 1:47am
GetHuman891800 shared this issue with others over email
Jul 18th, 2018 1:48am
GetHuman891800 indicated the issue is not fixed yet.
Jul 18th, 2018 12:19pm
GetHuman891800 indicated the issue is not fixed yet.
Jul 19th, 2018 11:35am
GetHuman891800 indicated the issue is not fixed yet.
Jul 20th, 2018 3:37pm
GetHuman891800 indicated the issue is not fixed yet.
Jul 21st, 2018 3:00pm