Hi I purchased a army body suite on Thursday and wen I was folding it up at home, I cam...

GetHuman707177's customer service issue with Forever21.com from May 2018

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The issue in GetHuman707177's own words
Hi I purchased a army body suite on Thursday and wen I was folding it up at home, I came across a torn piece of the fabric. I then returned it the following day wen the store in Canal walk opened yet I was refused a refund. I didn't even have sufficient time with it to wear it yet I was declined a refund. I then agreed to leave it for quality controlc checks and was promised that I will receive feedback. A month later I return since no one called me and was given a gift Voucher!!!!! I don't plan on purchasing anything at Forever** again & won't have usage for this.**I'm furious in the level of service and unprofessionalism.
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Forever21.com

Customer service issue
Reported by GetHuman707177
May 22nd, 2018 - 6 mons ago
I have an issue with Forever21.com too
Fixed
Seen by 3 customers so far
Similar issue to 527 others
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Timeline
GetHuman707177 started working on this issue
May 22nd 9:56am
GetHuman707177 shared this issue with your circles on Google+
May 22nd 9:58am
GetHuman707177 indicated the issue is not fixed yet.
May 23rd 1:28pm