Ford Customer Service

Contact Ford & solve common issues

Use Ford's Phone Number

Ford's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Ford. Below you will also find the phone and non-phone-based contact information we've gathered.

Ford: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Ford.
There's more!
Click below to show 5 more questions, answers, and complete guides to common Ford customer support problems.

Contacting Ford customer support

Below you can compare and contrast the 7 ways to contact Ford by looking at which ones are the fastest and which ones other customers recommend the most for solving Ford customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Ford across the following channels: Phone, Web, Chat, Facebook.

Phone number / contactWaitVotes
888-781-7319
Customer Service
2 mins189
800-241-3673
Roadside Assistance
4 mins50
866-436-7332
Safety Recalls
21 mins32
800-392-3673
Member Services
21 mins21
Online Help at ford.com
Customer Service
< 60 hrs27
Live Chat at ford.com
Customer Service
3 mins46
facebook.com/ford/
Customer Service
2 mins48

Recent reasons customers contacted Ford:

**** Ford Fusion with ***k, driving home last night with my wife and * kids from gettin...
just purchased a used Ford **** ranger with **** miles on it * *fterifholla***** . ver...
I have a **** Ford explorer sport Trac * wheel drive I got the starter bolts out but I...
Can I track my truck is stolen
sync* maps were outdated when my **** Explorer was purchased in December ****. I've bee...
All dash warning light and alarms turn on while driving. No error codes found. Car won...
So My battery died and I replaced it and I need a code now, but lost mine, can you plea...
we have an alternator, smaller, lighter and **% more efficient than Motorcrafts. we can...
Subject: FW: Car Keys.* * * * * * * * * * **Hello? My name is Genet Yihune my sister li...
Front passenger door ajar warning is on all the time, I had this fixed in June **** and...
The Information for the **** Ford Escape SE FWD *.*L is this: Vin* *FMCU*GD*KUB...
How many times in your life have you been asked to fill out, send in, go to a certain w...
I purchased my car from Ford dealership * months ago and recently the head gasket went...
My car is at Huntsville Toyota in Huntsville Texas. Where I bought the car. They inform...
We purchased a **** Ford Ecoboost new in the fall of ****. Great vehicle until last wee...

Help me with my issue

Does GetHuman work with Ford?

GetHuman does not work with Ford's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Ford at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Ford's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Ford at a Glance

Ford has 1 chat option
Ford has no customer email
Ford has 1 help forum
Ford has no twitter handle
Ford has 1 facebook page
Contact information overview

Answered on this page:

How do I schedule a test drive?
Where can I find information about Ford's warranty?
Can I customize and build my own Ford vehicle?
What is FordPass and how does it work?
Solutions to common issues

Contacting Other Companies

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