Service took in my vehicle, they used the wrong spring. Didn't address my original conc...

GetHuman2637200's customer service issue with Ford from March 2019

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The issue in GetHuman2637200's own words
Service took in my vehicle, they used the wrong spring. Didn't address my original concerns. Made unnecessary repairs due to the wrong part. They subcontracted the work out when I specifically only brought it to ford for a ford trained technician to work on it. I am seeking a full refund to cover the parts that I have had to replace and the new problems caused by negligence and or fraudulent acts.
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Ford

Customer service issue
Reported by GetHuman2637200
Mar 30th, 2019 - 6 mons ago
I have an issue with Ford too
Fixed
Seen by 11 customers so far
Similar issue to 257 others
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Timeline
GetHuman2637200 started working on this issue
Mar 30th 2:46am
GetHuman2637200 indicated the issue is not fixed yet.
Mar 30th 1:26pm
GetHuman2637200 indicated the issue is not fixed yet.
Mar 30th 1:26pm
GetHuman2637200 indicated the issue is not fixed yet.
Mar 30th 1:28pm
GetHuman2637200 indicated the issue is not fixed yet.
Mar 30th 1:28pm
GetHuman2637200 indicated the issue is not fixed yet.
Mar 30th 1:28pm
GetHuman2637200 indicated the issue is not fixed yet.
Mar 30th 1:28pm