Service took in my vehicle, they used the wrong spring. Didn't address my original conc...
GetHuman2637200's customer service issue with Ford from March 2019
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The issue in GetHuman2637200's own words
Service took in my vehicle, they used the wrong spring. Didn't address my original concerns. Made unnecessary repairs due to the wrong part. They subcontracted the work out when I specifically only brought it to ford for a ford trained technician to work on it. I am seeking a full refund to cover the parts that I have had to replace and the new problems caused by negligence and or fraudulent acts.
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