The driver seat on my **** focus will move up but not back. It becoming very difficult...

GetHuman1035481's customer service issue with Ford from August 2018

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The issue in GetHuman1035481's own words
The driver seat on my **** focus will move up but not back. It becoming very difficult for me to drive. The service dept. said the track was bent so why won't retract? I am disabled and a senior on a fixed income. They dealer quoted me several thousands to fix it. I have owned FORDS my entire adult life and believe in the quality of the cars.*PLEASE ASSIST ME WITH REPAIRING MY SEAT!!*THANK YOU, Kathy Spires
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Ford

Customer service issue
Reported by GetHuman1035481
Aug 25th, 2018 - 4 mons ago
I have an issue with Ford too
Fixed
Seen by 4 customers so far
Similar issue to 75 others
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GetHuman1035481 started working on this issue
Aug 25th 4:05pm
GetHuman1035481 shared this issue with friends on Facebook
Aug 25th 4:07pm
GetHuman1035481 indicated the issue is not fixed yet.
Aug 26th 8:59pm
GetHuman1035481 indicated the issue is not fixed yet.
Aug 27th 2:06am