Ford Fusion **** *Vin* *FAHP*HA*AR********I’ve called every dealer I could think of, re...

GetHuman820664's customer service issue with Ford from June 2018

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The issue and preferred resolution, in GetHuman820664's own words:
Ford Fusion **** *Vin* *FAHP*HA*AR********I’ve called every dealer I could think of, requesting a rental vehicle until parts come in for the airbag safety recall. I’m told they don’t are out of rentals and will be for awhile, there’s no way to give an estimate on when it would be available. **Also, my power steering service now light came on and immediately the wheel locked up on me. I’ve read that Ford issued an additional recall that includes model year **** for this issue. I can’t get a straight answer from anyone, for more information on this and when you put vin * in, there’s a note stating that not all vin*’s have been registered and fords working on the updates.**I can’t get to work or drive kid to school. *I do not have another vehicle I can drive, I am a single Mother and can’t afford to miss work. **Would you please help me out, I don’t know what other options may be available to me, and any help is appreciated. **Thank you,*Melissa Lowry
I trust that Ford will make this right and come up with a resolution that is fair.
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Ford

Customer service issue
Reported by GetHuman820664
Jun 26th, 2018 - 2 mons ago
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GetHuman820664 started working on this issue
Jun 26th 12:34am
GetHuman820664 shared this issue with others over email
Jun 26th 12:35am