GetHuman-dsmatch's customer service issue with Ford from May 2018
Help with my Ford issue
The issue in GetHuman-dsmatch's own words
I'm trying to get this issue covered under warranty, like i tried to do * years ago. If it was smoking white * years ago, and oil was leaking into the engine, why was that not addressed then? ... I have a **** Lincoln MKT. I had the extended warranty up to ****** miles. It has ****** miles currently. And it started smoking. It had major repairs about * years ago that were covered under warranty, and symptoms were the same. What do I do? It seems the problems and initial damage are the same, yet it is no longer covered!
Customer satisfaction. I wasn't satisfied then, and I'm not now. I have an * year old car that I paid a lot of money for, and now it's junk.
I want this issue covered under the initial warranty
It has been properly maintained, with regular oil changes and normal driving.
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