GetHuman-bbowman's customer service issue with Ford Motor Credit from July 2018
Help with my Ford Motor Credit issue
The issue in GetHuman-bbowman's own words
I am with Mike Anderson Chevrolet Buick GMC in Logansport, IN and we had a customer trade in a **** Ford Focus Station Wagon Vin * *FAFP****YW******. They do not have a title for this vehicle and in researching the vin * I see that Ford Motor Credit is listed as the leinholder. Is this correct and if so, what would the pay-off be? If the loan has been paid off, I will need a letter from Ford Motor Credit stating the lein has been satisfied and they have no interest in this vehicle so I can file for a lost title. Thank you for your help in this matter.
GetHuman-bbowman did not yet indicate what Ford Motor Credit should do to make this right.
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How GetHuman-bbowman fixed the problem
Not crystal clear how I did this, but I did get with Ford Motor Credit and they let me know what they needed, I sent it to them and am now just waiting to get the lein release.
Please help with my Ford Motor Credit issue
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