Missing titl

GetHuman-bbowman's customer service issue with Ford Motor Credit from July 2018

Help with my Ford Motor Credit issue
The issue in GetHuman-bbowman's own words
I am with Mike Anderson Chevrolet Buick GMC in Logansport, IN and we had a customer trade in a **** Ford Focus Station Wagon Vin * *FAFP****YW******. They do not have a title for this vehicle and in researching the vin * I see that Ford Motor Credit is listed as the leinholder. Is this correct and if so, what would the pay-off be? If the loan has been paid off, I will need a letter from Ford Motor Credit stating the lein has been satisfied and they have no interest in this vehicle so I can file for a lost title. Thank you for your help in this matter.
GetHuman-bbowman did not yet indicate what Ford Motor Credit should do to make this right.
I have an issue with Ford Motor Credit too
How GetHuman-bbowman fixed the problem
Not crystal clear how I did this, but I did get with Ford Motor Credit and they let me know what they needed, I sent it to them and am now just waiting to get the lein release.
Please help with my Ford Motor Credit issue
Do you have a customer issue as well?
We can help you get Ford Motor Credit's attention and get better help faster. Tap below to get started.
Having Ford Motor Credit issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Ford Motor Credit

Customer service issue
Reported by GetHuman-bbowman
Jul 2nd, 2018 - 10 mons ago
I have an issue with Ford Motor Credit too
Seen by 5 customers so far
Similar issue to 46 others
0 customers following this
Items needed
Account Holder Name
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
Account Number
GetHuman-bbowman started working on this issue
Jul 2nd, 2018 6:41pm
GetHuman-bbowman indicated the issue is not fixed yet.
Jul 3rd, 2018 4:39pm
GetHuman-bbowman confirmed the issue is fixed. Hooray!
Jul 5th, 2018 7:55pm