Vehicle was TOD to me. Ford had the lein on ***le and now I don't know if the deceased...

GetHuman751172's customer service issue with Ford Motor Credit from June 2018

Help with my Ford Motor Credit issue
Vehicle was TOD to me. Ford had the lein on ***le and now I don't know if the deceased's estate will be responsible for balance or if I can just trade in for another vehicle.
I trust that Ford Motor Credit will make this right and come up with a resolution that is fair.
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Ford Motor Credit

Customer service issue
Reported by GetHuman751172
Jun 5th, 2018 - 13d ago
I have an issue with Ford Motor Credit too
Fixed
Seen by 3 customers so far
Similar issue to 148 others
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Items needed
Account Holder Name
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
Account Number
Timeline
GetHuman751172 started working on this issue
Jun 5th 5:16am
GetHuman751172 indicated the issue is not fixed yet.
Jun 5th 3:04pm