I am the attorney for the co-trustee of the Hermann Kopf Trust. Hermann died on August...

GetHuman5308773's customer service issue with Ford Interest Advantage from September 2020

Help with my Ford Interest Advantage issue
First: share to improve GetHuman5308773's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5308773 may need:
Account holder name, Billing address, Date of birth, and Last 4 digits of Social Security number
The issue in GetHuman5308773's own words
I am the attorney for the co-trustee of the Hermann Kopf Trust. Hermann died on August **, ****. We tried to change the title on the account and address, and sent in all the necessary forms and information. Ford Advantage or Northern Trust lost the first package. The second package was delivered to Box *****. The Post Office has notified us that they received the package. The package should be picked up, the forms processed, then we need a new account statement. The account number is **********. The Trust ID number is **-*******. The asset is a Ford Interest Advantage.**The title to the account and the address need to be changed in accordance with the package of information and documents delivered to Box ***** in Chicago, Illinois.**Thank-you for your assistance.*Shirley L. Kovar, Esq.

GetHuman5308773 did not yet indicate what Ford Interest Advantage should do to make this right.

How GetHuman5308773 fixed the problem

We are waiting for GetHuman5308773 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Ford Interest Advantage's attention and get better help faster. Tap below to get started.
Having Ford Interest Advantage issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Ford Interest Advantage

Customer service issue
Reported by GetHuman5308773
Sep 28th, 2020 - 2 years ago
Not resolved
Seen by 24 customers so far
Similar issue to 7 others
0 customers following this

Timeline

GetHuman5308773 started working on this issue
Sep 28th, 2020 4:49pm