I am the attorney for the co-trustee of the Hermann Kopf Trust. Hermann died on August...

GetHuman5308773's customer service issue with Ford Interest Advantage from September 2020

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The issue in GetHuman5308773's own words
I am the attorney for the co-trustee of the Hermann Kopf Trust. Hermann died on August **, ****. We tried to change the title on the account and address, and sent in all the necessary forms and information. Ford Advantage or Northern Trust lost the first package. The second package was delivered to Box *****. The Post Office has notified us that they received the package. The package should be picked up, the forms processed, then we need a new account statement. The account number is **********. The Trust ID number is **-*******. The asset is a Ford Interest Advantage.**The title to the account and the address need to be changed in accordance with the package of information and documents delivered to Box ***** in Chicago, Illinois.**Thank-you for your assistance.*Shirley L. Kovar, Esq.

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Ford Interest Advantage

Customer service issue
Reported by GetHuman5308773
Sep 28th, 2020 - 2 years ago
Not resolved
Seen by 24 customers so far
Similar issue to 7 others
0 customers following this


GetHuman5308773 started working on this issue
Sep 28th, 2020 4:49pm