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There are many ways to submit a complaint to DirectTV but the best option is to call in. If you call into DirectTV you are more likely to get a strong resolution than using http://www.directv.com/DTVAPP/global/contentPageNR.jsp?assetId=P1700006.
The issue in GetHuman681288's own words
Yes, I was in your store ****** in the middle of February at the Huntington Mall in Barboursville, WV. I shop there a lot to buy my grandsons shoes. I have always had the best service from one of the Assistant Managers, Tanner Adkins , who has always went above and beyond to help me out with my needs. On that particular day I was in the store and I see that their old Manager was gone and that there was a knee one. She was being very disrespectful to Tanner while I was in the store. I over heard her tell Tanner to quote “ Tanner, **** my ****” end quote!! I was completely applaud that she would tell him that where customers could hear her. He name was Caroline Dorey. I felt bad for Tanner , I called back that day to make sure that he was okay because that is just so disrespectful and definitely not aloud in the workplace. I have since went in the store for help from Tanner, only to find out that he has been fired!!! I was just concerned for him and I am hoping that your corporate office knows what happened to this young man. Who has always been very helpful to me and my grandson. You could tell that he took pride in his job and like it so much. He has been there for a long time and I am sure that a lot of his regular customers are wondering what has happened to him. The reason I am writing this is now is because I am assuming that he has been fired since no one will tell me where he is or why he left. I am just a concerned customer and wanted you to know how your new Manager has f the store speaks to her employees. Thank you for your time. Tina Fulks ***-***-****
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