I ordered a pair of timberlands they sent me a letter in November **th **** saying they...

GetHuman1695287's customer service issue with Foot Locker from December 2018

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The issue in GetHuman1695287's own words
I ordered a pair of timberlands they sent me a letter in November **th **** saying they where out of stock I said cancelled the order the order was cancelled I recurve a canceled email set date on November **th I call back on *rd of December they tell me my order was never canceled how is that when I received a email saying it was now I have to wait another ** days for my refund when y'all clearly are the one who messed up my order I want my money back on my card ASAP
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Foot Locker

Customer service issue
Reported by GetHuman1695287
Dec 5th, 2018 - a mon ago
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Seen by 5 customers so far
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GetHuman1695287 started working on this issue
Dec 5th, 2018 3:47pm