I was just in a footlocker store and was trying to use an e gift card that was sent to...

GetHuman-cashleyd's customer service issue with Foot Locker from September 2018

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The issue in GetHuman-cashleyd's own words
I was just in a footlocker store and was trying to use an e gift card that was sent to me via email. Cashier scanned gift card and it’s saying not complete and there should be $** available on the card. Is there a way that a customer Service Rep can see detailed transactions of when and where The card was scanned? I really think my gift card was redeemed during that transaction with that cashier and she didn’t know what she was doing
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Foot Locker

Customer service issue
Reported by GetHuman-cashleyd
Sep 23rd, 2018 - 2 mons ago
I have an issue with Foot Locker too
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Seen by 2 customers so far
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Timeline
GetHuman-cashleyd started working on this issue
Sep 23rd 12:37am