I ordered a pair of shoes for my girlfriends birthday they’ve now arrived and won’t be...

GetHuman756462's customer service issue with Foot Locker from June 2018

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The issue and preferred resolution, in GetHuman756462's own words:
I ordered a pair of shoes for my girlfriends birthday they’ve now arrived and won’t be here for her birthday. I spent my whole day waiting for the delivery. You have sent me the wrong shoes in a different size to what I ordered??? Now I need a refund and I still need the shoes*I’m really not happy *Could I bring them in to a footlocker store if I ordered them online? Thanks
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Foot Locker

Customer service issue
Reported by GetHuman756462
Jun 6th, 2018 - 11d ago
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Items needed
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Email address on the account (if applicable)
Timeline
GetHuman756462 started working on this issue
Jun 6th 4:10pm