I received the following mail.*Please confirm that my bank would recive refund**This is...

GetHuman1691246's customer service issue with Flywire from December 2018

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I received the following mail.*Please confirm that my bank would recive refund**This is to inform you that due to compliance reasons Flywire cannot process your funds received to our Deutsche Bank account. Because of the discrepancy between the PAN holder's name and the account holder's name your payment needs to be returned. We apologize for the inconvenience. **Kindly note, that it may take up to * business days for the funds to be credited back to the originating account. There are no further actions you need to take regarding the return of the funds, as our Refunds department will reach out to you directly should they need further information.**Please do not use the same Payment ID or payment instruction to send the fund again as it has been cancelled and is no longer valid. To complete your payment to the institution, you need to create a new payment request and initiate a new transfer carefully following the payment instructions generated for the new booking.
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Customer service issue
Reported by GetHuman1691246
Dec 4th, 2018 - a mon ago
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GetHuman1691246 started working on this issue
Dec 4th, 2018 10:41pm
GetHuman1691246 confirmed the issue is fixed. Hooray!
Dec 4th, 2018 10:41pm