Booking Reference: FY*YHP for Ian Mott**I have attempted phoning you on * separate occa...

GetHuman-kunderh's customer service issue with Flybe from August 2018

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The issue in GetHuman-kunderh's own words
Booking Reference: FY*YHP for Ian Mott**I have attempted phoning you on * separate occasions and was on hold for over * minutes. I don’t have time to keep doing this. I wish to cancel a pre booked flight, see above reference, that I am unable to use now. It is for the outward journey only for myself, on Friday **st August **** from Southampton to Amsterdam, flight number BE****. I hope that Fly Be will now be able to offer this seat to another customer. I am aware that due to the nature of the booking, I am unable to obtain a refund for this cancellation. Please note that my wife, Michelle Savoy will be using both of her flights as booked and I will be using the return flight as booked. **Please send me confirmation by email that you have undertaken the above request.
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Flybe

Customer service issue
Reported by GetHuman-kunderh
Aug 14th, 2018 - a yr ago
I have an issue with Flybe too
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Seen by 10 customers so far
Similar issue to 281 others
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Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)
Timeline
GetHuman-kunderh started working on this issue
Aug 14th, 2018 10:49am
GetHuman-kunderh indicated the issue is not fixed yet.
Aug 14th, 2018 10:50am
GetHuman-kunderh indicated the issue is not fixed yet.
Aug 14th, 2018 11:59am
GetHuman-kunderh indicated the issue is not fixed yet.
Aug 14th, 2018 11:59am
GetHuman-kunderh indicated the issue is not fixed yet.
Aug 14th, 2018 11:59am
GetHuman-kunderh confirmed the issue is fixed. Hooray!
Aug 15th, 2018 12:28pm
GetHuman-kunderh confirmed the issue is fixed. Hooray!
Aug 15th, 2018 12:31pm