Dear FPL Representative,*I am appalled at what I found in my front yard. It looks as t...

GetHuman-anitaqt's customer service issue with Florida Power & Light from May 2019

Help with my Florida Power & Light issue
The issue in GetHuman-anitaqt's own words
Dear FPL Representative,*I am appalled at what I found in my front yard. It looks as though someone was here to clear utility lines where trees were growing through them. This work was done on Tuesday, May **th in the afternoon. I noticed the cuttings and large chunks from the trees thrown in my front bushes. I am not sure if FPL hires outside contractors aside from their own employees, but I am disturbed by the cuttings of these large trees thrown in my front bushes. I always believed when a service is done it's best that it be completed. I have stacked all the cuttings and they were heavy in front next to my mailbox. I raked up all the debris and cleared it so it looks nice. Just to let you know it was a job for me to remove them from my bushes where they were thrown. Also, on the side I found three more large chunks of tree hidden in my side bushes. I hope someone is coming out to pick the debris up that was left behind. I really am shocked that they didn't complete the job. By the way there is a line down and I am not sure why this wasn't reported by them.*Please advise me to let me know when the debris will be picked up.**Sincerely,*Anita Dellasavia

GetHuman-anitaqt did not yet indicate what Florida Power & Light should do to make this right.

How GetHuman-anitaqt fixed the problem
My problem was resolved, but I had to call and speak to a person who took my information. Get Human Phone just asked if my problem was resolved. It's a good way to check to see that the matter got taken care of. Thank you so much for the fast response.
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Florida Power & Light customer problems.
How Do I Dispute a Charge on My Florida Power and Light Bill?How Do I Report a Power Outage to Florida Power & Light?
Do you have a customer issue as well?
We can help you get Florida Power & Light's attention and get better help faster. Tap below to get started.
Having Florida Power & Light issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Florida Power & Light

Customer service issue
Reported by GetHuman-anitaqt
May 17th, 2019 - 2 years ago
Fixed
GetHuman-anitaqt shared how to fix
Seen by 11 customers so far
Similar issue to 2392 others
0 customers following this
Items needed
Account name
Account number
Service address
Account phone number
Account email

Timeline

GetHuman-anitaqt started working on this issue
May 17th, 2019 10:10am
GetHuman-anitaqt indicated the issue is not fixed yet.
May 17th, 2019 2:26pm
GetHuman-anitaqt confirmed the issue is fixed. Hooray!
May 18th, 2019 10:26am