Dear FPL Representative,*I am appalled at what I found in my front yard. It looks as t...
GetHuman-anitaqt's customer service issue with Florida Power & Light from May 2019
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The issue in GetHuman-anitaqt's own words
Dear FPL Representative,*I am appalled at what I found in my front yard. It looks as though someone was here to clear utility lines where trees were growing through them. This work was done on Tuesday, May **th in the afternoon. I noticed the cuttings and large chunks from the trees thrown in my front bushes. I am not sure if FPL hires outside contractors aside from their own employees, but I am disturbed by the cuttings of these large trees thrown in my front bushes. I always believed when a service is done it's best that it be completed. I have stacked all the cuttings and they were heavy in front next to my mailbox. I raked up all the debris and cleared it so it looks nice. Just to let you know it was a job for me to remove them from my bushes where they were thrown. Also, on the side I found three more large chunks of tree hidden in my side bushes. I hope someone is coming out to pick the debris up that was left behind. I really am shocked that they didn't complete the job. By the way there is a line down and I am not sure why this wasn't reported by them.*Please advise me to let me know when the debris will be picked up.**Sincerely,*Anita Dellasavia
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My problem was resolved, but I had to call and speak to a person who took my information. Get Human Phone just asked if my problem was resolved. It's a good way to check to see that the matter got taken care of. Thank you so much for the fast response.
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