My bill went up $**. My previous Bill's were $***, $***, and $*** it's been that way...

GetHuman1162016's customer service issue with Florida Power & Light from September 2018

749 similar
0 following
Help with my Florida Power & Light issue
Next: our robot will wait on hold for GetHuman1162016 to get a Florida Power & Light rep on the line!
Always use the GetHuman Phone tocall Florida Power & Light. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman1162016 may need:
Account name, Account number, Service address, Account phone number, and Account email
The issue in GetHuman1162016's own words
Get an explanation for high bill ... My bill went up $**. My previous Bill's were $***, $***, and $*** it's been that way for at least one year. I asked for an explanation and got a run around and was treated as if I were stupid. I asked for a supervisor and the rep asked me what for. I told him he didnt need to know why I wanted a supervisor. He then gave me one if his co-workers telling me it was his supervusor. I asked her if she was his supervisor and she said no. I asked her for a supervisor she said she would transfer me to one. The next thing I knew was the line was disconnected. She said her name was Esmeralda.**Is that how u treat your customers?**I want to know why my bill spiked so much? Is something wrong with the meter? Is someone piggy backing on it? Why do your CS people talk as if stupid and appear to really not care about issues.
People are not stupid and dont like to b treated as if they are.
I want to have someone in management contact me.
Customer fir ** years
I have an issue with Florida Power & Light too
How GetHuman1162016 fixed the problem
We are waiting for GetHuman1162016 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Florida Power & Light's attention and get better help faster. Tap below to get started.
Having Florida Power & Light issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Florida Power & Light email you?
This email address isn't valid
Follow this issue
See how GetHuman1162016 fixes it.
This email address isn't valid

Florida Power & Light

Customer service issue
Reported by GetHuman1162016
Sep 18th, 2018 - 6 mons ago
I have an issue with Florida Power & Light too
Not resolved
Seen by 4 customers so far
Similar issue to 749 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1162016 started working on this issue
Sep 18th, 2018 7:20pm
GetHuman1162016 shared this issue with friends on Facebook
Sep 18th, 2018 7:26pm