My bank account was compromised and there were no funds in their when the FPL bill hit...

GetHuman938916's customer service issue with Florida Power & Light from August 2018

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The issue in GetHuman938916's own words
My bank account was compromised and there were no funds in their when the FPL bill hit my account now the funds have been returned and I've been charged $** plus of PL does not want to do automatic payments anymore is there anyway I can't have the $** fee waived while the bank resolves the issue with getting the funds back into my account After their fraud investigation is completed I should have funds in my account by Friday August *
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Florida Power & Light

Customer service issue
Reported by GetHuman938916
Aug 1st, 2018 - 9 mons ago
I have an issue with Florida Power & Light too
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Seen by 2 customers so far
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GetHuman938916 started working on this issue
Aug 1st, 2018 5:10pm