Today * January I tried purchasing tickets to see but will be at *:** at fat cats in Re...

GetHuman1607818's customer service issue with Flixster from January 2019

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The issue in GetHuman1607818's own words
Today * January I tried purchasing tickets to see but will be at *:** at fat cats in Rexburg Idaho. After selecting my seats and entering my credit card information upon submission I was giving an error stating that the ZIP Code it did not match the card. Because of the air statement I tried again making sure that all my information was correct especially the ZIP Code. Again I received the same error but there’s a problem with the billing ZIP Code not Magic the card. I checked with my spouse and tried it one final time and again got the error message. Each time I entered my email address but never received a receipt again this further confirmed that the charge did not go through. Because of these issues we’ve decided to go to the theater an hour early and pick up tickets, and my card got declined when I knew I had moved $*** over for date night! I went out to the car and got a new credit card went back in and selected the same two seats that I had the previous three times and finally was able to make a purchase and get a receipt. When I got back to the car my wife showed me the card was declined because your app charged me three times, despite saying to try and action did not go through because of the ZIP Code air and despite not getting a receipt. I was charged $**.** three times for a total of $**.** today January *, **** for movie tickets we never got I would appreciate you refunding my money as the services were never delivered.
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Flixster

Customer service issue
Reported by GetHuman1607818
Jan 5th, 2019 - 4 mons ago
I have an issue with Flixster too
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Seen by 2 customers so far
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Timeline
GetHuman1607818 started working on this issue
Jan 5th 2:15am