Hello!**I didn’t see this email about the changing of busses, because I didnt have inte...

GetHuman-simonah's Refund a Charge issue with FlixBus from July 2020

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The issue in GetHuman-simonah's own words
Hello!**I didn’t see this email about the changing of busses, because I didnt have internet at the time (was supposed to catch bus *********** to Frankfurt but it was changed to ***********)*I only realised that the bus isn’t coming after waiting for ** minutes with * other passengers in the same situation as me, so we asked one of your drivers from another bus and he explained the situations to us.*Since my bus was changed for a previous one(**:**), there is no way I could have caught it. *I bought a ticket for the next one available which was * hours from then and more expensive(was at the stop at **:**, caught the one from **:**). *Is there any way I can get my money back or get a voucher for future traveling, because I use FlixBus a lot.

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FlixBus

FlixBus
Refund a Charge issue
Reported by GetHuman-simonah
Jul 10th, 2020 - 9 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 735 others
0 customers following this

Timeline

GetHuman-simonah started working on this issue
Jul 10th, 2020 10:03am
GetHuman-simonah indicated the issue is not fixed yet.
Jul 10th, 2020 2:07pm
GetHuman-simonah indicated the issue is not fixed yet.
Jul 10th, 2020 2:07pm

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