Dear customer services, **Now because of the serious infectious disease Wuhan pneumonia...

GetHuman-chiachiy's Refund a Charge issue with FlixBus from February 2020

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The issue in GetHuman-chiachiy's own words
Dear customer services, **Now because of the serious infectious disease Wuhan pneumonia , I need to cancel my whole trip to Europe. *My flight (AirChina )which transfer from China to Europe has been cancelled today, so I have decided to cancel the trip for my safety and others.*Can I cancel flixbus tickets directly and get a refund for my unused ticket?**I will not go Europe within a year probably, so I think voucher isn't useful for me.**Thanks for your help!**Mona Yeh

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FlixBus

Refund a Charge issue
Reported by GetHuman-chiachiy
Feb 3rd, 2020 - a year ago
Not resolved
Seen by 7 customers so far
Similar issue to 669 others
0 customers following this

Timeline

GetHuman-chiachiy started working on this issue
Feb 3rd, 2020 5:21am
GetHuman-chiachiy confirmed the issue is fixed. Hooray!
Feb 3rd, 2020 9:24am
GetHuman-chiachiy indicated the issue is not fixed yet.
Feb 3rd, 2020 9:40am
GetHuman-chiachiy indicated the issue is not fixed yet.
Feb 4th, 2020 7:07am