Hi i have cancelled a return trip from Paris to LONDON because one of my kids has not t...

GetHuman-soriniri's customer service issue with FlixBus from November 2018

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Hi i have cancelled a return trip from Paris to LONDON because one of my kids has not the ticket to return even I have paid for five (*)persons go and return so wasn’t my fault.I have paid one more time the for the return tickets for five of us but I think my go tickets for London to Paris was cancelled as well . In total I have paid for go and return ***£****return and I have my tickets cancelled The first booking no is********** and was for *persons go and return from LONDON to Paris .For some reason you didn’t put one of my kids on the return ticket so I have cancelled the return and bought other tickets for *of us.But now I can not go to Paris cause London to Paris was cancelled as well.I have received one voucher ***£which means is only for return money.So what should I do to go in Paris after I have spend more than ***£ and I can’t go cause my trip was cancelled
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FlixBus

Customer service issue
Reported by GetHuman-soriniri
Nov 26th, 2018 - 10 mons ago
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GetHuman-soriniri started working on this issue
Nov 26th, 2018 12:38pm