I used Ixbus for the first time yesterday coming from Los Angeles to Las Vegas and the...

GetHuman-rickreyn's customer service issue with FlixBus from July 2018

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The issue in GetHuman-rickreyn's own words
I used Ixbus for the first time yesterday coming from Los Angeles to Las Vegas and the bus was * hour late for the pick up. Due to the time lapse it had me arriving in Las Vegas At *:** rather than *:** which my hotel checking cutoff time was *:**. Due to this event I was told that I would have to reschedule my booking which came at a much higher rate. I refused to rebook my room at that rate and later decided to leave Las Cegas on anther bus ride scheduled for today which I had for seen as my only escape to this problem. After booking this scheduled ride I was informed that the management had a change of heart and decided to allow for my original reservation. I was hoping that I could receive a refund for today’s ticket leaving from Las Vegas to Los Angeles at *:** pm, and receive a courtesy credit for my next scheduled booking using your services.
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FlixBus

Customer service issue
Reported by GetHuman-rickreyn
Jul 20th, 2018 - a yr ago
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GetHuman-rickreyn started working on this issue
Jul 20th, 2018 7:50pm
GetHuman-rickreyn indicated the issue is not fixed yet.
Jul 24th, 2018 12:38am
GetHuman-rickreyn indicated the issue is not fixed yet.
Jul 24th, 2018 3:48am