Hi,**I have purchased Realme mobile phone from Flipkart through their website and after...

GetHuman5282030's Return an Order issue with FlipKart from September 2020

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The issue in GetHuman5282030's own words
Hi,**I have purchased Realme mobile phone from Flipkart through their website and after receiving phone within a day or two I was checking all the features and then I was checking camera features and when I was shooting video, the screen started flickering which made me very disappointed and curious and kept in thought that how a company like Realme could send a damaged piece. But then I thought that I have a return policy and a replacement policy as well so I called customer care and told about the damaged piece and the problem I was going through. First of all, call came from customer care and they said their technical person is not available at the moment. I kept my patience and they told me that after their technical person will be available they will call me. But even after repeated calls they weren't able to solve my query and still my request for replacement of the device is pending. I look forward to hear it from you regarding my request and have a replaced device as soon as possible.** **Thank you.

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FlipKart

Return an Order issue
Reported by GetHuman5282030
Sep 20th, 2020 - 4 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 16771 others
0 customers following this

Timeline

GetHuman5282030 started working on this issue
Sep 20th, 2020 4:06am
GetHuman5282030 indicated the issue is not fixed yet.
Sep 20th, 2020 9:10am

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