I have placed an order for Redmi Note *S and I received the same ** days ago. Starting...

GetHuman-sumeetp's Problem With an Order issue with FlipKart from August 2019

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The issue in GetHuman-sumeetp's own words
I have placed an order for Redmi Note *S and I received the same ** days ago. Starting from *th or *th day, I identified many problems with the mobile such as mobile us getting hanged when I try to open any app, it gets stuck in between, touch screen is not working properly. I raised a return request following which I received a message stating that I will receive a call from Flipkart executive to address the issue. I was unable to pick the executives call for first two times and on the third time I picked the call and addressed the issues that I am facing. While She was asking to follow certain steps, call was interrupted due to some network issues and she informed that I will receive a message mentioning the time slot for next call. The next call I received the same day evening without any message. That time I was in mid of meeting and I picked the call and informed to call me after sometime. Soon after disconnecting the call, I received a message saying that they were unable to reach me out after several try and hence my return request stands cancelled. Now I am unable to place a return request as it crossed ** days since I received the mobile. I am trying to reach customer care but the no was not reachable. Kindly assist.

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FlipKart

Problem With an Order issue
Reported by GetHuman-sumeetp
Aug 5th, 2019 - 3 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 43341 others
0 customers following this
Items needed
Name on the account
Address on the account
Email address on the account
Order number

Timeline

GetHuman-sumeetp started working on this issue
Aug 5th, 2019 7:41am
GetHuman-sumeetp indicated the issue is not fixed yet.
Aug 5th, 2019 12:36pm
GetHuman-sumeetp indicated the issue is not fixed yet.
Aug 6th, 2019 6:53pm