Dear Sir**I am a regular customer of flipkart. I ordered a pack of liitle baby wipes fr...

GetHuman2146209's customer service issue with FlipKart from February 2019

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The issue in GetHuman2146209's own words
Dear Sir**I am a regular customer of flipkart. I ordered a pack of liitle baby wipes from flipkart. Today morning I got a text message and a voice call that I have so and so prizes of so and so amount. I knew it is a fake message and fake call. That person demanded Rs ***** from me so that I can calim t*my prize. This all is being done by your name "FLIPKART ". Being your sincere customer, I just want to make you aware that this is all being done by using your name. My doubt in all this is just that how a second person came to know about what I ordered from flipkart, where I am from, what my contact nmber all this information must be kept secret according to your policies. Kindly focus on these issues and loopholes in your system so that customers information can be kept confidential and they doesnt get affected by any of these phishing track. I am also attaching a copy of the text message which i received from that person. Looking for a positive response from your side.**Regards*Nitin Charchra
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FlipKart

Customer service issue
Reported by GetHuman2146209
Feb 6th, 2019 - 4 mons ago
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GetHuman2146209 started working on this issue
Feb 6th 2:37pm