Hello,**I am Suhani Agarwal,*https:**www.flipkart.com*is my first choice for online sho...

GetHuman-suhania's customer service issue with FlipKart from February 2019

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The issue in GetHuman-suhania's own words
Hello,**I am Suhani Agarwal,*https:**www.flipkart.com*is my first choice for online shopping, have been using it from more then * years.*Am shocked and shattered to know that my all the personal details and shopping transactions have been compromised for theft and fraud.**I would like to quote the incident happened with me and I want my loses to be recovered.**Yesterday on **-**-**** I got call from the **********, ********** and **********, speakers claimed to be from Flipkart, she told me her name was Madhurai.**The application TrueCaller also stated the same name.**She started with telling me my*details like,*my personal details registered at*flipkart.com*and my all the shopping*orders transactions done by me on*flipkart.com.*She gave me exact details of what I shopped on **-**-**** and told me that I am one of the lucky winner as per the survey.**And told me I can choose any product from iPhone *, Mac Book pro, LG double door fridge, Sony LCD ** inches.*They said I will receive this gift after I make purchase from*flipkart.com*of Rs. **** or more and make payment through PhonePe or Paytm.**They said you add product in your shopping cart at*flipkart.com*and we will call you after you add product on*flipkart.com.*As soon as I added the products in the shopping cart they again called me and told me what all products I have added in cart.**So when they told exact details of my shopping cart at*flipkart.com*I got convinced that they are from*flipkart.com*otherwise*how come they can access my shopping cart details.*And they guided me to make payment trough PhonePe which I usually use for flipkart payment.**For the products I added in the cart of amounts - Rs ****, Rs *****, Rs ***** and Rs ***** the total amount - Rs *****, to the below account of flipkart**Account Number : *************IFSC Code : ICIC********Account Name : FLIPKART INDIA PVT LTD**They told me after I make payment the products will be ordered through*flipkart.com*and they will share the order id.*They have not shared any order details and nor I am getting any products delivered.**Now these numbers are not reachable, looks like this is some kind of scam run by the people with*flipkart.com.*As all of my details were present with them even the real time information of my shopping cart.**I also work in the Information technology field and these kind of details are not easily accessible to anyone.*How come my personal details and my transactions details were shared or sold to the people.**Please return my amount Rs ***** which I transferred to above account, as soon as possible.**If I don’t get my hard earned money back, In future I will never be shopping anything from*flipkart.com.*And I will make sure no one from my friend and family do shopping from*flipkart.com*as customers personal data is compromise or sold by*flipkart.com.**And I will go to any extent legally and publicly in this matter, I find*flipkart.com*is responsible for my theft*and cheating as they shared my every details.**Its breach or trust and my personal information is compromised by*flipkart.com, which could cause any danger to my life and flipkart would be responsible for it.*I want my money back.**Suhani Agarwal

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FlipKart

Customer service issue
Reported by GetHuman-suhania
Feb 1st, 2019 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 9924 others
0 customers following this

Timeline

GetHuman-suhania started working on this issue
Feb 1st, 2019 6:16am

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