Fraud from Flipkart officials. *Hello sir*madam,*This is Rajvi Matalia from Indore. Las...

GetHuman-rajvima's customer service issue with FlipKart from December 2018

52 views | 7184 similar | 0 following
Help with my FlipKart issue
Did that get it fixed?
Waiting to see if GetHuman-rajvima fixed the issue with our suggestion.
The issue in GetHuman-rajvima's own words
Fraud from Flipkart officials. *Hello sir*madam,*This is Rajvi Matalia from Indore. Last week I had got a call from the Flipkart, regarding my order, saying that you had ordered something and you have been selected amongst the best ** customers by Flipkart official. And we would like to give you a mobile phone, and you have to pay Rs ****- which I paid via paytym and then later I get a call again saying pay *****-rs as Gst charges which would be refunded to you on delivery. The guy who called me and asked for money is Mr.Sharma and the no.from which I used to get calls is *** ***** *****. And the another no.is ************* . And now since yesterday, he has blocked my no. I have paid **** already and I have not got any response or delivery. This was not expected from an official Flipkart number. And that guy knew everything about my orders from Flipkart , so I thought it's not fake and it's actually Flipkart, orelse how would someone know about all my previous orders also ? How did my information about my orders get out this way ? And how come my number go out this way ?? This is the privacy and security Flipkart provides to it's customers? I have been an old customer of Flipkart and I trusted Flipkart the most because I was always happy with all my orders and I had never faced any issues regarding anything. But this time, it was shocking. I don't know what to do now. I just trusted Flipkart and I landed up losing my money. And my private no.is also leaked this way by Flipkart. * Please look into this matter on urgent basis and if needed get a complain lodged on the number which I've given you. I need my refund of Rs. ********. I even have the screenshot of the transaction done. Which I will be attaching. And I would provide you the message also of the account details of that Flipkart official on which I did payment. *SACHIN KUMAR :- A*C :-********** IFSC:-KKBK******* BANK:- kotak bank**The next message which is got after payment is as below:-*Congratualation sir, Your registration was completed your reference number is SHOP********. **The mobile no.from which these messages were sent is ****** *****. **I have provided you the full Information. It's your job now to find out what exactly went wrong that a official Flipkart number is doing this. And if not how my order details and personal information go out this way ????? I need a compensation from Flipkart for leaking out details about their customers this way. I being the oldest customer just trusted Flipkart, which is not safe at all. * *It's a humble request to kindly please look into this matter and revert back at the earliest. **Thanks,*Regards,*Rajvi Matalia.

GetHuman-rajvima did not yet indicate what FlipKart should do to make this right.

Tried calling and even emailed but the number is not in service. And same with email.
How GetHuman-rajvima fixed the problem

We are waiting for GetHuman-rajvima to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common FlipKart customer problems.
How Can I Return My Order on Flipkart?How do I return my order to Flipkart?How do I track my Flipkart order?How can I exchange my order on Flipkart?How do I cancel my order on Flipkart?
Do you have a customer issue as well?
We can help you get FlipKart's attention and get better help faster. Tap below to get started.
Having FlipKart issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-rajvima fixes it.
This email address isn't valid

FlipKart

Customer service issue
Reported by GetHuman-rajvima
Dec 25th, 2018 - 3 years ago
Not resolved
Seen by 52 customers so far
Similar issue to 7184 others
0 customers following this
Items needed
Name, Email, Phone number or other identifying information

Timeline

GetHuman-rajvima started working on this issue
Dec 25th, 2018 8:01am
GetHuman-rajvima indicated the issue is not fixed yet.
Jan 22nd, 2019 12:27pm
GetHuman-rajvima indicated the issue is not fixed yet.
Mar 7th, 2020 6:16pm
GetHuman-rajvima indicated the issue is not fixed yet.
Mar 7th, 2020 6:16pm
GetHuman-rajvima indicated the issue is not fixed yet.
Mar 7th, 2020 6:16pm
GetHuman-rajvima shared this issue with your circles on Google+
Mar 7th, 2020 6:16pm