Fraud from Flipkart officials. *Hello sir*madam,*This is Rajvi Matalia from Indore. Las...

GetHuman-rajvima's customer service issue with FlipKart from December 2018

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The issue in GetHuman-rajvima's own words
Fraud from Flipkart officials. *Hello sir*madam,*This is Rajvi Matalia from Indore. Last week I had got a call from the Flipkart, regarding my order, saying that you had ordered something and you have been selected amongst the best ** customers by Flipkart official. And we would like to give you a mobile phone, and you have to pay Rs ****- which I paid via paytym and then later I get a call again saying pay *****-rs as Gst charges which would be refunded to you on delivery. The guy who called me and asked for money is Mr.Sharma and the no.from which I used to get calls is *** ***** *****. And the another ************* . And now since yesterday, he has blocked my no. I have paid **** already and I have not got any response or delivery. This was not expected from an official Flipkart number. And that guy knew everything about my orders from Flipkart , so I thought it's not fake and it's actually Flipkart, orelse how would someone know about all my previous orders also ? How did my information about my orders get out this way ? And how come my number go out this way ?? This is the privacy and security Flipkart provides to it's customers? I have been an old customer of Flipkart and I trusted Flipkart the most because I was always happy with all my orders and I had never faced any issues regarding anything. But this time, it was shocking. I don't know what to do now. I just trusted Flipkart and I landed up losing my money. And my private also leaked this way by Flipkart. * Please look into this matter on urgent basis and if needed get a complain lodged on the number which I've given you. I need my refund of Rs. ********. I even have the screenshot of the transaction done. Which I will be attaching. And I would provide you the message also of the account details of that Flipkart official on which I did payment. *SACHIN KUMAR :- A*C :-********** IFSC:-KKBK******* BANK:- kotak bank**The next message which is got after payment is as below:-*Congratualation sir, Your registration was completed your reference number is SHOP********. **The mobile no.from which these messages were sent is ****** *****. **I have provided you the full Information. It's your job now to find out what exactly went wrong that a official Flipkart number is doing this. And if not how my order details and personal information go out this way ????? I need a compensation from Flipkart for leaking out details about their customers this way. I being the oldest customer just trusted Flipkart, which is not safe at all. * *It's a humble request to kindly please look into this matter and revert back at the earliest. **Thanks,*Regards,*Rajvi Matalia.

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Tried calling and even emailed but the number is not in service. And same with email.
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Customer service issue
Reported by GetHuman-rajvima
Dec 25th, 2018 - 3 years ago
Not resolved
Seen by 52 customers so far
Similar issue to 7184 others
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GetHuman-rajvima started working on this issue
Dec 25th, 2018 8:01am
GetHuman-rajvima indicated the issue is not fixed yet.
Jan 22nd, 2019 12:27pm
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Mar 7th, 2020 6:16pm
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Mar 7th, 2020 6:16pm
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Mar 7th, 2020 6:16pm
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