I have ordered this TV on **th of October with order no. OD****************** and I got...

GetHuman1380531's customer service issue with FlipKart from October 2018

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The issue in GetHuman1380531's own words
I have ordered this TV on **th of October with order no. OD****************** and I got the delivery date as **th of October. However I still didn't get the product. Here most annoying thing this is that even the status details are not updated in app properly. Even today also it is showing that it will be *delivered by **th of October. I don't know how Flipkart will deliver the product on past date. This is how effectively the app is working. **I called around ** to ** times to Flipkart support team and those people are not helpful at all. Everyday they are saying the same thing again again and asking me to wait for ** hours to get a call from logistics team, not *for to get the product. I am also waiting from last ** hours to get a call and asking me to CANCEL MY ORDER. They said they are not able to contact concerned seller.**Again I called the support guy today and finally they confirmed that Flipkart can't do anything and they can't deliver the product on time. *Support guys are also saying that there*higher officials are also useless to provide any further details on the product. **I waited for almost one week by paying the total amount to get the product.*Flipkart as big organization cannot arrange alternative seller and organize the tv is very Dissapointing.@hotmail.com**From last * days they are saying that they don't have any info on product from courier facility and asking to wait for **-** hours.However the problem is not getting resolved. This incident has made me to avoid flipkart for future orders.**Very DISAPPOINTED.
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FlipKart

Customer service issue
Reported by GetHuman1380531
Oct 20th, 2018 - 25d ago
I have an issue with FlipKart too
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Seen by 2 customers so far
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Timeline
GetHuman1380531 started working on this issue
Oct 20th 11:36am