I received an email that my flight MNL to YVR last April **, **** was cancelled due to...

GetHuman4645142's customer service issue with Flight Hub from April 2020

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The issue in GetHuman4645142's own words
I received an email that my flight MNL to YVR last April **, **** was cancelled due to COVID-**. My ticket * ***-*********** Booking reference RN*IBC*I contacted Philippine Airlines to rebook my flight, however they are not able to process my rebooking as I booked the flight with you (FLIGHTHUB)* and recommended that you should rebook my flight.*I tried accessing the email that you sent ********** (offering options proactively), I clicked "Yes, I am interested". But it says "your flight do not currently meet the conditions of any travel advisories". Currently, Philippines is under Enhanced Community Quarantine until April **, ****, ALL international flights are cancelled. When the situation allows, please rebook my flight to May **, **** or any day after the **th of May. I have to go back to Canada as I am a permanent resident there and work as a health care provider. I will appreciate your speedy response for this matter.**I hope to hear my ne flight details from you soon.**Thank you. Stay safe!**Sincerely,*Marilouise Calugay

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Flight Hub

Customer service issue
Reported by GetHuman4645142
Apr 15th, 2020 - 6 months ago
Not resolved
Seen by 14 customers so far
Similar issue to 421 others
0 customers following this

Timeline

GetHuman4645142 started working on this issue
Apr 15th 2:31pm
GetHuman4645142 indicated the issue is not fixed yet.
Apr 16th 1:49am
GetHuman4645142 indicated the issue is not fixed yet.
Apr 16th 7:27am
GetHuman4645142 indicated the issue is not fixed yet.
Apr 16th 3:36pm
GetHuman4645142 indicated the issue is not fixed yet.
Apr 18th 3:14pm
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Apr 19th 4:24am
GetHuman4645142 indicated the issue is not fixed yet.
Apr 19th 8:10am
GetHuman4645142 indicated the issue is not fixed yet.
Apr 19th 3:05pm
GetHuman4645142 indicated the issue is not fixed yet.
Apr 19th 3:32pm