You automatically charged my wife's credit card for $***. She cannot use your services...

GetHuman-drdelazz's customer service issue with Flickr from November 2018

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The issue in GetHuman-drdelazz's own words
You automatically charged my wife's credit card for $***. She cannot use your services now because she's sitting in a nursing home with a stroke. Please refund those Monies to the credit card on file. Her name is Donna Van Druten. The email she used probably was DonnaJames ****@ hotmail.com. She is an American Express card Holder the account ended in * - *****. It would be much more practical if you could actually provide some sort of phone number. Or a real email address. You charged Donna's account on September **th ****. Cancel her service refund her money she can't use it.
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Flickr

Customer service issue
Reported by GetHuman-drdelazz
Nov 2nd, 2018 - a mon ago
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Timeline
GetHuman-drdelazz started working on this issue
Nov 2nd 8:18pm